Find answers to the most commonly asked questions below. Don't see what you're looking for? Call the AimAlly™ Support Team at 833-AIMOVIG (833-246-6844), Monday – Friday, 8 am – 9 pm ET. Are you a pharmacist? See our Pharmacy FAQs.
How does the Aimovig® Copay Card work?
Take your Aimovig® Copay Card enrollment confirmation notice (the enrollment approval page that contains your individually assigned card details) to your pharmacy along with a valid Aimovig® prescription. With the Aimovig® Copay Card, eligible commercially insured patients may pay as little as $5 per month for Aimovig®, up to program maximums. Please see the Terms and Conditions for the full program details.
Can I sign up for the Aimovig® Copay Card if I have no insurance or if I have Medicare Part D?
No, only patients with commercial insurance are eligible for the card. For further coverage assistance, the AimAlly™ Support Team can help you with information on other access and financial resources. If you have government insurance (i.e., Medicare Part A or Medicare Part B), but are using a commercial insurance plan to cover your Aimovig® prescription, you may still be eligible for the Aimovig® Copay Card. Please call the AimAlly™ Support Team at 833-AIMOVIG (833-246-6844), Monday – Friday, 8 am – 9 pm ET.
I received a message that I am ineligible for the Aimovig® Copay Card.
If you feel you may be eligible or have any questions, contact the AimAlly™ Support Team at 833-AIMOVIG (833-246-6844), Monday – Friday, 8 am – 9 pm ET.
My health plan charges a co-insurance instead of a copay. Will the Aimovig® Copay Card still help with my co-insurance costs?
Yes, the Aimovig® Copay Card can help you lower co-insurance costs, deductibles, and/or copayments, subject to program maximums. Please see the full Terms and Conditions for more information.
I already paid my copay in full. Can I get reimbursed?
You may be eligible for reimbursement. Reimbursement requests for the copay offer can be faxed to 908-809-6228 or mailed to Aimovig® Copay Card c/o ConnectiveRx, PO Box 2205, Morristown, NJ 07962. Please include your receipt(s) and insurance information.
When I got my prescription filled, I was told I need to have a prior authorization.
Your healthcare provider will be contacted to submit a prior authorization if necessary.
How do I know if my healthcare provider has completed the prior authorization?
Your health plan typically notifies you of an approval or denial. Your healthcare provider should also receive a copy of this decision. You can reach out to your health plan to obtain information regarding the status of your prior authorization.
I was told I already had a prior authorization on file. What is the status?
You can reach out to your health plan to obtain information regarding the status of your prior authorization.
What happens after I enroll and receive my Aimovig® Copay Card?
You will receive an email with your Aimovig® Copay Card. Don't see it in your inbox? Check your spam folder. Reach out to us if you're still having trouble finding it.
Take your Aimovig® Copay Card, your insurance card, and your prescription to your local pharmacy.
Your pharmacist will call your insurance company about your Aimovig® coverage.
If your Aimovig® is approved by your insurance company, you can get Aimovig® for as little as a $5 copay each month, up to program maximums.
Please see the Terms and Conditions for the full program details.
I did not sign up for the text-based refill reminder program, AimAlly™ Messaging. Can I still sign up?
Yes. If you have an Aimovig® Copay Card you can sign up for the Aimovig® text-based refill reminder program, AimAlly™ Messaging here.
What resources are available to help me get started on Aimovig?
The AimAlly™ 90-Day Start Program is a simple way to get the resources and support you need to navigate your first 3 months on Aimovig®, all in one place. You can enroll in the program when you sign up for the Aimovig® Copay Card.
Find additional Aimovig® resources, like a daily tracker, supplemental injection, and more. Learn more at Aimovig.com.
Click here to enroll and get your card.